Skip links
Privacy Policy   /   FAQ

support@metalloidcm.com

Mon - Fri 9:00 AM – 4:00 PM

FAQ

Do you have more questions?

Use the following options to get responses:

Call Anytime

+1 (876) 837 4251

Email Us

support@metalloidcm.com

Contact Us

Please fill out contact us form with your question. Thank you

The minimum requirements are:

  • Government-issued identification
  • Tax Registration Number (TRN), if your identification is not a driver’s licence
  • Proof address
  • Last three (3) months payslips

Depending on our assessment, we may require additional support which may include:

  • A guarantor, with all the mandatory requirements listed above
  • Last three (3) months bank statement
  • Proof of additional income
  • Collateral
Individuals can borrow up to J$250,000.00 unsecured and J$1,000,000.00 with collateral; and businesses can borrow up to J$1,500,000.00. However, the maximum loan that we can grant will be determined by our loan assessment process.

A credit check is required for new clients seeking loans of principal greater than J$150,000.00 or with tenure greater than six (6) months.

Applications can be done online at www.metalloidcm.com/apply-now or send an email to support@metalloidcm.com.
Most loans can be approved within 3 hours after you have submitted all required documents. Disbursement will occur after the documents have been signed and the support for the repayment has been provided.

Loans are disbursed via cheque, or electronically to the borrower or a third-party, based on written instructions from the borrower. Note: We do not disburse via cash.

The acceptable forms of repayment include salary deduction and standing order. Note: We do not accept cash payments.

Yes, and a borrower will NEVER be penalized for early repayment either through the levying of penalty charges. Instead, the interest due will be calculated up to the date of repayment and all unearned interest will be waived.

Before making the final payment, you should contact our office via telephone or email, and request the balance due to close the loan.

The Company’s complete list and charges are as follows, which will be explicitly stated in our loan agreement:

  • A loan processing fee, which ranges between 2% and 4%, or a minimum of J$3,000.00. This fee is only payable if your loan has been approved.
  • A returned cheque fee of J$2,500.00 is payable if a client cheque has been returned
  • A late payment fee, which is equivalent to twenty percent (20.0%) of the installment amount and is applied on the eleventh (11th) day of arrears. Note, this can be avoided by proactively discussing a potential late payment with a representative.
  • A debt collection fee of equivalent to thirty percent (30.0%) of the outstanding loan balance, if a client’s loan has been escalated to a collector. Note: An account is escalated to a collector as the very last option available to the Company; which is usually a result of the client’s perceived reluctance to honour his obligations.

The Company will NEVER charge the following fees:

  • Processing fee, if the loan application has been rejected.
  • Unearned (not yet due) interest.
  • Fees to provide any form of a statement of an account
  • The client will receive a copy of all loan documents that were signed upon approval of the loan.
  • The client will receive a notice, including a receipt, via email whenever a repayment has been applied to the loan.
  • A client will receive a loan closure notice, including a full statement of the loan from the disbursement date to the date of closure.